Wolfgang Wahlster and 
   R. Wasinger. The Anthropomorphized Product Shelf: Symmetric Multimodal Interaction with Instrumented Environments.  In 
   E. Aarts editor,  True Visions: The Emergence of Ambient Intelligence, Springer, Heidelberg,   2006.
 @InBook{wahwas2006,
        AUTHOR = {Wahlster, Wolfgang and Wasinger, R.},
        TITLE = {The Anthropomorphized Product Shelf: Symmetric Multimodal Interaction with Instrumented Environments},
        YEAR = {2006},
        BOOKTITLE = {True Visions: The Emergence of Ambient Intelligence},
        EDITOR = {Aarts, E.},
        ADDRESS = {Heidelberg},
        PUBLISHER = {Springer} } 
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