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@InProceedings{KaspVel2012a,
      AUTHOR = {Kasper, Walter and Vela, Mihaela},
      TITLE = {Monitoring and summarization of hotel reviews},
      YEAR = {2012},
      MONTH = {25-27 January},
      BOOKTITLE = {Information and communication technologies in tourism 2012 : proceedings of the international conference in Helsingborg, Sweden},
      PAGES = {471-482},
      ADDRESS = {Wien},
      PUBLISHER = {Springer},
      NOTE = {HU}
}