Resource-adaptive action planning in a dialogue system for repair support
Author: Weis, Thomas
Editor:
For reasonable application in critical domains dialogue
systems not only have to pay attention to user knowledge and
dialogue goals but they also have to adapt their dialogue
behaviour to current limitations of the user's cognitive
processing capabilities. In case of a help system the point of
concern is on the one hand the aspect as to what kind of help is
appropriate for the user P (What to do?). This action planning
has to take into account P's resource limitations like time
pressure and working memory load. On the other hand the system's
utterances should also be adapted to P's language processing
capabilities (What to say--and how?). This work presents
primarily approaches to adaptive action planning. Its interaction
with dialogue planning is outlined.
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