3.6.1 A small dialogue act taxonomy

Test your knowledge!

Here is a basic dialogue act taxonomy:

Assert

The speaker asserts a fact.

Action-directive

The speaker asks the addressee to perform a particular action.

Info-request

The speaker asks for information.

Offer

The speaker offers to do something.

Accept

The user accepts a prior offer.

Reject

The user rejects a prior offer.

Signal-non-understanding

The speaker shows that he has not understood something.

Acknowledge

The speaker shows that he has understood something.

Answer

The speaker answers a previous question.

Other

An act that is not covered by this taxonomy.

The following dialogue is the TRAINS example dialogue which we saw in Lecture 1.

User[1]:

I need to get to Detroit, Syracuse and Montreal.

Syst[2]:

OK. [highlights the three cities]

User[3]:

Let's send the trains from Chicago to Detroit.

Syst[4]:

Ok. [draws route from Chicago to Detroit via Toledo] But the terminal at Toledo is delaying traffic due to bad weather. Trains will take an additional five hours to move from there. [highlights Toledo red]

User[5]:

That's ok. Now let's go from Atlanta up to Syracuse.

Syst[6]:

Please tell me a route to use to get from Atlanta to Syracuse [highlights engine at Atlanta and city Syracuse]

User[7]:

Go via Charleston and Pittsburgh.

Syst[8]:

Ok. [draws route via Cincinnati] But traffic through Cincinnati is being delayed due to construction.

User[9]:

Ok, let's go via Charleston and Buffalo instead.

Syst[10]:

No problem. [draws route]

User[11]:

That's great.

Syst[12]:

I hope it was helpful.

User[13]:

Finally, I want to go from Montreal to Philadelphia.

Syst[14]:

Ok. [draws route]

User[15]:

That's great. I'm done.


Dimitra Tsovaltzi, Stephan Walter and Aljoscha Burchardt
Version 1.2.5 (20030212)