1 Examples of Dialogue Systems

In this Chapter, we give examples in the form of dialogue fragments in the context of two existing dialogue systems: a speaking elevator and a route planning system. This will serve as background when we look at the details of the elevator system later.

• 1.1 Dialogue Processing
  • 1.1.1 Warming Up
  • 1.1.2 General Dialogue characteristics

• 1.2 Speaking Elevator: Examples of Required Behaviour
  • 1.2.1 Introduction of the Speaking Elevator Sytem
  • 1.2.2 Turn-taking
  • 1.2.3 Adjacency pairs and insertions
  • 1.2.4 Grounding
  • 1.2.5 Dialogue context
  • 1.2.6 Ellipsis
  • 1.2.7 Reference resolution

• 1.3 TRAINS Dialogue System Description
  • 1.3.1 The TRAINS user interface.
  • 1.3.2 The domain
  • 1.3.3 A TRAINS example dialogue
  • 1.3.4 The mode of interaction
  • 1.3.5 Planning
  • 1.3.6 How the user input is interpreted
  • 1.3.7 Dealing with the input

• 1.4 TRAINS General Dialogue Characteristics
  • 1.4.1 Turn-taking
  • 1.4.2 Adjacency pairs and insertions
  • 1.4.3 Grounding
  • 1.4.4 Dialogue context
  • 1.4.5 Ellipsis
  • 1.4.6 Reference resolution
  • 1.4.7 Mixed initiative

• 1.5 TRAINS References